---
title: A message from our CEO Orlando Zayas | Katapult
description: Katapult | A Message from our CEO | Our Customers and Associates Remain Our Top Priority | Lease to Own | No Credit Required
---
Katapult for Shoppers - Katapult
- [Katapult for Shoppers](https://katapult.com/)
- [Katapult for Business](https://katapult.com/katapult-for-business/)
[-1.svg)](https://katapult.com/) [-1.svg)](https://katapult.com/)
- [How it Works](https://katapult.com/katapult-for-shoppers/how-it-works/)
- [Shop](https://katapult.com/katapult-for-shoppers/shop/)
- [Get the App](https://leasetoown.katapult.com/mobile-app)
- [Help](https://katapult.com/katapult-for-shoppers/faq/)
- [Login](https://katapult.com/app/login)
- Apply
- [For Shoppers](https://katapult.com/)
- [For Business](https://katapult.com/katapult-for-business/)
- [How it Works](https://katapult.com/katapult-for-shoppers/how-it-works/)
- [Shop](https://katapult.com/katapult-for-shoppers/shop/)
- [Get the App](https://leasetoown.katapult.com/mobile-app)
- [Help](https://katapult.com/katapult-for-shoppers/faq/)
- [Login](https://katapult.com/app/login)
- Apply
## Katapult Konnect
Keep up with our news and updates here
# A message from our CEO Orlando Zayas
By Katapult on Mar 19, 2020 12:00:00 AM
A message from our CEO ——
First, we would like to extend heartfelt sympathy to our customers, merchant partners, families and all those effected by the dynamic situation we are currently facing. We are grateful to the healthcare workers and those on the front lines trying so hard to keep us all safe and healthy.
We have taken steps to protect the well-being, health, and safety of our most important assets, our associates while sustaining normal business operations and support. We have halted travel, and quickly moved our operations and call center activities remote. This transition has proven to be smooth with uninterrupted service.
For our customers, we value our relationship and want to keep the lines of communication open during this time. Our customer service team is available to assist you with any questions that you have about your Katapult lease purchase agreement. You can reach us via [LiveChat](http://bit.ly/KatapultLiveChat) or by calling us at 833- KATAPULT (528-2785). You can also access your account online 24/7 by visiting our online customer portal [here](https://www.katapult.com/app/login).
For our merchant partners, Katapult is committed to the ongoing success and support of our merchant partners, we value your partnership and want to assure you that we are prepared to maintain service level during this uncertain time. Please reach out to your Account Manager if you have any questions and they would be happy to assist.
We will continue to monitor the situation and our Katapult team remains focused on your success. Please reach out if you need any assistance or support.
[](https://katapult.com/katapult-for-shoppers/how-it-works/)
Be well,
Share this with a friend:
[](http://www.facebook.com/share.php?u=https%3A%2F%2Fblog.katapult.com%2Fkatapult_konnect%2Fblog%2Fa-message-from-our-ceo%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fblog.katapult.com%2Fkatapult_konnect%2Fblog%2Fa-message-from-our-ceo%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fblog.katapult.com%2Fkatapult_konnect%2Fblog%2Fa-message-from-our-ceo%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fblog.katapult.com%2Fkatapult_konnect%2Fblog%2Fa-message-from-our-ceo%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=A%20message%20from%20our%20CEO%20Orlando%20Zayas%20%7C%20Katapult)
[](https://cta-redirect.hubspot.com/cta/redirect/3290644/9adc6b2b-da40-4d15-a1b1-7520315b98c8)
### blog categories
- [Industry Trends + Insights (45)](https://blog.katapult.com/katapult_konnect/tag/industry-trends-insights)
- [Katapult News (30)](https://blog.katapult.com/katapult_konnect/tag/katapult-news)
- [Partner Spotlight (22)](https://blog.katapult.com/katapult_konnect/tag/partner-spotlight)
- [Retailer Spotlight (48)](https://blog.katapult.com/katapult_konnect/tag/retailer-spotlight)
## **Subscribe to Learn More**
Please fill in the form below to stay connected on how offering lease to own can help retailers increase their customer base.
[](https://cta-redirect.hubspot.com/cta/redirect/3290644/427636c8-c1e3-474d-8c96-f76f6a4d5b4c)
**Customer Service:**
[1-833-KATAPULT (528-2785)](tel:1-833-528-2785) Live chat [Click here](https://go.katapult.com/chat?pk_vid=a3cb053e6d074b2616543524643402d2)
Mon-Fri: 7am to 11pm CST
Sat: 8am to 9pm CST
Sun: 10am to 8pm CST
[-1.svg)](https://katapult.com/)
©2022 Katapult. [Privacy policy](https://katapult.com/app/privacy-policy)
##### About Katapult
- [About us](https://katapult.com/katapult-for-business/)
- [Shop](https://katapult.com/katapult-for-shoppers/shop/)
- [News](https://blog.katapult.com/katapult_konnect)
- [Careers](https://teamkatapult.bamboohr.com/jobs/)
- [Investor Relations](https://ir.katapultholdings.com/?_aiid=13857)
##### For Shoppers
- [How it Works](https://katapult.com/katapult-for-shoppers/how-it-works/)
- [Shop](https://katapult.com/katapult-for-shoppers/shop/)
- [Get the app](https://katapult.com/katapult-for-shoppers/mobile-app/)
- [Help](https://katapult.com/katapult-for-shoppers/faq/)
##### For Business
- [Why Katapult](https://katapult.com/katapult-for-business/)
- [How it works](https://katapult.com/katapult-for-business/how-it-works/)
- [Resources](https://docs.katapult.com/docs/getting-started)
- [FAQs](https://katapult.com/katapult-for-business/faq/)
Follow us:
-
-
-
-
Cookie Settings
[Our customers say:  TrustPilot](https://www.trustpilot.com/review/katapult.com?utm_medium=trustbox&utm_source=Mini)
This is an advertisement for Katapult’s lease purchase or lease to own service. The path to ownership will cost more than the merchant’s cash price. Certain items available at participating locations. Not available in MN, NJ, WI, WY. Retail partner discounts are only valid for a limited time period and are not controlled by Katapult. Katapult may get a commission.
```json
{
"@context" : "https://schema.org",
"@id" : "https://katapult.com/",
"@type" : "WebSite",
"description" : "",
"inLanguage" : "en-US",
"name" : "Katapult",
"potentialAction" : [ {
"@type" : "SearchAction",
"query-input" : "required name=search_term_string",
"target" : {
"@type" : "EntryPoint",
"urlTemplate" : "https://katapult.com/?s={search_term_string}"
}
} ],
"url" : "https://katapult.com/"
}
```
```json
{
"@context" : "https://schema.org",
"@id" : "https://katapult.com/#webpage",
"@type" : "WebPage",
"breadcrumb" : {
"@id" : "https://katapult.com/"
},
"dateModified" : "2022-06-23T15:19:31+00:00",
"datePublished" : "2022-05-27T03:55:39+00:00",
"inLanguage" : "en-US",
"isPartOf" : {
"@id" : "https://katapult.com/"
},
"name" : "Katapult for Shoppers - Katapult",
"potentialAction" : [ {
"@type" : "ReadAction",
"target" : [ "https://katapult.com/" ]
} ],
"url" : "https://katapult.com/"
}
```
```json
{
"@context" : "https://schema.org",
"@type" : "Article",
"author" : {
"@type" : "Organization",
"name" : "Katapult",
"url" : "https://katapult.com"
},
"dateModified" : "2025-10-02T16:19:01Z",
"datePublished" : "2020-03-19T04:00:00Z",
"description" : "",
"headline" : "",
"image" : [ "https://katapult.com/wp-content/themes/katapult/library/images/logo.svg" ],
"publisher" : {
"@type" : "Organization",
"logo" : {
"@type" : "ImageObject",
"url" : "https://katapult.com/wp-content/themes/katapult/library/images/logo.svg"
},
"name" : "Katapult",
"url" : "https://katapult.com"
},
"url" : "https://blog.katapult.com/katapult_konnect/blog/a-message-from-our-ceo"
}
```